Refund policy

Refund Policy

Refunds are only applicable for approved cases such as a manufacturing defect, damaged product, or incorrect item.

Refund Conditions

  • Refund request must be made within 7 days of receiving your order.

  • The returned product must be unused, unwashed, and in original packaging.

  • Refund will be processed only after the returned parcel has been received and inspected by our team.

  • 95% of the approved refund amount will be refunded, while the remaining 5% may be deducted as applicable tax/charges.

  • Approved refund payments will be transferred within 48 hours after inspection and approval.

  • Please share the courier slip picture with us on WhatsApp.

  • Return courier charges will be paid by the customer.

  • If the replacement product is unavailable, store credit/coupon may also be offered.

  • Sale and promotional items are not refundable, except in case of a defective or wrong product.

WhatsApp: 0308-6664393
Email: helpsignaturehomes@gmail.com